Overview


Your customers expect fast, useful responses — regardless of the time or your team's capacity. VibeX builds custom chatbots and AI call agents that handle real conversations: answering questions, qualifying leads, booking appointments, and routing complex queries to the right person. Built around your specific workflows and knowledge base, not generic templates that frustrate more than they help.

What's Included


Requirements scoping and conversation flow design
Chatbot development: website, WhatsApp, Facebook Messenger
AI call agent development and voice flow design
CRM and calendar system integration
FAQ and knowledge base training
Testing, quality assurance, and refinement
Handoff logic to human agents for complex queries
Post-launch monitoring and ongoing improvement

Who It's For


For businesses that receive high volumes of repetitive enquiries, want to qualify leads before they reach the sales team, or need out-of-hours support without the cost of 24/7 staffing. Works well for professional services, eCommerce, and customer-facing businesses of all sizes.

Key Outcomes


Faster response times and a noticeably better customer experience
More qualified leads reaching your sales team
Reduced load on your customer service staff
24/7 availability without additional headcount
Consistent, accurate responses grounded in your actual business knowledge

Ready to add a team member that never clocks off? Let's scope your chatbot or call agent. Get in touch.